Refund policy
Return & Refund Policy
We accept returns within 14 days of delivery, in accordance with Norwegian consumer law (Angrerettloven). To be eligible for a return, items must be unused, in their original condition, and in the original packaging.
To initiate a return, please contact us at [your email] with your order number and reason for return.
Return Shipping
Return shipping costs are the responsibility of the customer. We recommend using a trackable shipping method, as we cannot be held responsible for lost return packages.
Refunds
Once we receive and inspect the returned item, we will process a full refund to your original payment method. You will be notified by email when your refund has been issued.
Exchanges
If you'd like to exchange an item, please contact us. Once we receive your returned item, we will ship the replacement as soon as possible.
Non-Returnable Items
Items that are damaged, used, or not in their original condition may not be eligible for a return or refund.